Great customer service. They really provide the help and care you need. Everything is explained to you.

Very happy with the service dept for the recall work they've done on my Infiniti suv.

Jerry W in the service center was very helpful and made me feel valued as a customer. I would absolutely recommend this dealership!

We’ve had consistently good experiences at Cochran. We really appreciate the convenience of scheduling online and the loaner car when needed. Jerry has always taken great care of us!

They have always treated me with the utmost respect. Highly recommended them to anyone who asks

Excellent transaction all members of the team were competent, professional and very helpful. Highly recommend!

Everything went smoothly with no issues. My service writer was knowledgeable and helpful, I’ll certainly use them in the future

Brought my car in as it was leaking a lot of oil. They found the problem but had to send for parts and could take a few days. It was actually fixed the next day! Gage is the individual who took care of me and also the last time I was there. He couldn’t have been more professional, but more importantly, personable. A pleasure to work with!!!!

Gage was so helpful and kind. He took the time to show me some technical things about my Infinity that I had not figured out yet. Very good communication.

Excellent customer service at the Infiniti dealership. Service department is responsive and easy to deal with. Very pleased and would highly recommend.

Cochran’s Infiniti c/o Jerry W and the Technician did a super job on my 2013 EX37 AWD Journey. Repairs made to rear subframe and valve cover gaskets. A lot of the unusual noises from the back end cease to exist. And the engine - I routinely allow it to warm up for 5-7 minutes before I go to work - no longer sounds like a bad warped tour band. And the luxurious QX60 loaner vehicle was incredibly convenient for my work commute 🤙🏽

I go to INFINITI AND WORK WITH JERRY He is AMAZING …. He is ALWAYS THERE FOR YOU….. he even gave me his personal cell phone number ….. that is impressive in todays world ….

Excellent customer service Timely service and kept me updated on the progress on my vehicle

I had a nail in my tire last week and I stopped at the Subaru at #1 Cochran where I leased my vehicle. My service advisor was Carl Giannizzi! He was courteous, kind , patient and understanding. The brand new car wash was broken and somehow my car was cleaned. Very happy with my service. Carl needs a raise... Thank you Monica Chara

My service tech was awesome. Corporate, however, not so much bc my car’s engine needs replaced, but corporate denied.the recall replacement despite all the metal in my engine. I have a warranty and they are going to approve my engine replacement bc I’m not letting it go. Who lets their loyal customers drive around with a ticking time bomb??