Customer Testimonials

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DealerRater Sep 7, 2021

Bought a 2018 Buick Encore Andrew helped us with the delivery explain the vehicle runs fantastic and he's awesome thank you will be back to get another

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DealerRater Feb 7, 2021

I took my 2013 Hyundai Elantra to Cochran Hyundai for routine express maintenance and I had a great experience. Check-in was efficient and my time waiting for my car's to be completed was less than one hour. In addition, the cost was very reasonable. I highly recommend #1 Cochran Hyundai for routine maintenance and service for Elantra owners!

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Cars Feb 6, 2021

Great service it was a good experience!!!!!!!!! !!!!!!!

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Cars Dec 3, 2020

Vince Palmieri was amazing. Made experience very easy. Vince in very knowledgeable and very respectful. I will always buy off Vince and send all my family and friends to him as I always do.

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Cars Aug 7, 2020

My husband and I traded in our SUV for one at this location. What a smooth and quick experience. We drove an hour and a half to this dealership because we wanted a specific car they had. I was able to do the credit application online as well as take pictures of my trade-in. I had an offer for my trade-in with a half hour. I asked if they would match the KBB value I received from their website and they did without any hassle! When we drove to the dealership to finalize everything, it was a fantastic and quick ...

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DealerRater May 9, 2020

Angelo reached out to me today after looking for a vehicle online. He helped me by narrowing down what I am looking for and gave me a lot of information to make my decision. He was very honest and I felt comfortable because he answered all my questions with no hesitation. I am still in the process of looking but he would be the one I would definitely recommend for all your car needs. Thank you so much Angelo! 😊 Sandy Sutherland

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DealerRater Mar 12, 2020

Steve made this car purchase the smoothest I have ever seen. I have never dealt with a dealer where the communication was so on track!

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DealerRater Mar 11, 2020

Steve Phillips from Cochran did a terrific job for me during and after my Crosstrek purchase. He was professional, prompt and responsive. I recommend him without reservation.

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DealerRater Mar 10, 2020

My third subaru forester from Steve Phillip's and cochran subaru. Steve and the whole team made everything easy and simple. Only decision I had to make was color. Very satisfied. Kenneth Keller

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DealerRater Feb 26, 2020

I dread the car buying experience but Steve made the process so easy and no-hassle. Very knowledgeable and efficient. I love my new (used) car!

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DealerRater Jan 14, 2020

Excellent service. All I have to do is express a vehicle concern and Bryan totally understands what I am trying to express! He is very thorough in explaining the vehicle's possible issues and makes sure everything is checked out with every appointment. Very courteous gentleman. Very friendly. Always has a smile. Knows how to provide exceptional customer service!

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DealerRater Nov 13, 2019

The whole buying process with Steve was very easy.He was very helpful , accommodating and understanding.He explained everything in detail about the car and the differences between models . He was very patient even that we were asking the same questions over and over again. We love the new car. I would definitely highly recommend him.

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DealerRater Nov 13, 2019

Steve was recommended by a friend and they were right. He explained everything, it was seamless, and low key and informative. Great job! Love my car

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DealerRater Nov 12, 2019

Steve was excellent - did not try to push anything on me that I didn’t want and was very helpful. I found a great car and was able to drive it away the next day. Great, painless, experience.

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DealerRater Nov 12, 2019

Steve made the new car buying process completely seamless. I was without a vehicle when my truck finally expired after 12 years but Steve has me in a new car in just a couple hours. Great experience.

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DealerRater Oct 29, 2019

Steve Phillips was wonderful to work with! He made everything go smoothly even though the dealership was extremely busy. I quickly stopped being nervous about purchasing!! Larry was quick with the financial part. Thanks so much.

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DealerRater Oct 23, 2019

Really appreciate Steve’s vehicle knowledge and attention to detail. Made our experience a great one. Will recommend Steve to anyone looking for a great sales man. Thanks Steve!

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DealerRater Oct 8, 2019

My husband and I were so pleased with how smoothly buying a car could be. Very friendly and helpful staff! We will tell all our family and friends!

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DealerRater Oct 7, 2019

I have never owned or leased a car before, and Steve made the whole process a breeze! He answered my MANY questions and helped me find the car I wanted. Cannot recommend highly enough!

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DealerRater Sep 27, 2019

This is my third time working with Steve Phillips and I wouldn’t go to anyone else. He got me in exactly the car I wanted and he made the process so easy and painless. If I just name the time I want to get my new car he will have it ready and be there to help while the paperwork is being done. Always ask for Steve Phillips.

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DealerRater Sep 17, 2019

Steven Phillips is a #1 at #1 Cochran. Helped us select the car we wanted, explained all of the options and made the purchase as easy as can be with no haggle pricing. Great price, first and only price. Thanks Steve!

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DealerRater Sep 17, 2019

We shopped at several different Subaru dealerships in the area for a Subaru Ascent. Steve Phillips at Cochran easily surpassed any other offer we were quoted on a used car trade and price on a Ascent. No pressure, easy to work with, upfront, no hassles, no surprises, a real pleasure to deal with. I would definitely recommend anyone in the market for a Subaru to give Steve an opportunity to beat any offers you already have been given. We could not be any more pleased.

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DealerRater Sep 16, 2019

I purchased a certified used 2016 Buick Envision..After looking several places, I met Steve and the team at #1 Cochran and was able to find the vehicle that I wanted. Steve was very helpful and allowed me to decide how I wanted to proceed...James Thompkins was patient and thorough. They made my purchasing experience a good one!

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DealerRater Sep 16, 2019

Steve Phillips and his team were extremely helpful and professional during the process of my purchase of a brand new 2019 Subaru WRX. Steve helped me with the purchase of my 2017 WRX a few year back as well and everything met and/or exceeded my expectations during both purchases. I'm sure I will return when it's time for the next vehicle purchase and either Steve or one of his other team members will be just as great as these last experiences. Thank you to #1 Cochran and their professional staff

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DealerRater Aug 17, 2019

We bought a 2016 Subaru Forester, our salesman was Steve, he was wonderful and helped us every step of the process. Got things going and everything went smooth and in a timely manor. Thanks for everything Steve...

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DealerRater Jul 31, 2019

Steve was helpful from the start. We had an idea of what vehicle we wanted but he was willing to go thru our choices, prices, options, gas mileage and lot availability to find the right vehicle for us. After the competition of the deal and we drove away with the car/SUV we need more help and he was willing and responsive. It was a great experience and I appreciated his professionalism. .

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DealerRater Jul 26, 2019

We are so glad that we chose Cochran to purchase a car. They had a used car that was exactly what we wanted and needed. It was a much better experience than another place we had recently purchased a car from and we will definitely be recommending Cochran to anyone we know who might be looking for a car. We greatly appreciated all of the help that Steve Phillips gave us throughout the process.

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DealerRater Jul 16, 2019

Bought a used 2015 Prius from them and my salesman Steve was excellent and keeping the process moving along smoothly despite my best efforts at not being prepared.

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DealerRater Jul 16, 2019

I have bought and leased many cars from Cochran and have never been treated better. My very first car I bought 58 years ago from Rob Cochran's father in Braddock. My buying experience then and now has been the same. All people involved in the buying experience has been extremely kind and you leave feeling that you have received the best buy. I have always been very happy with my purchases. The latest purchase has been for my grandson and he is very happy with his car. Everyone from the salespeople to the finance and the service people has been ...

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DealerRater Jul 4, 2019

This was Our 2nd time purchasing a vehicle from #1 Cochran. Our salesman, Richard Brozak, was amazing. He went above and beyond to make sure we felt welcome. He was very knowledgeable and sincere in our conversation. He had a pleasant demeanor and it was an absolute pleasure doing business with him and his team. We highly recommend #1 Cochran for you next vehicle purchase.

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DealerRater Jun 26, 2019

As soon as I walked in I was greeted, and told someone would be with me shortly. It was Saturday afternoon so it was crowded. I waited about 10 mins if that and Richard came over and introduced himself. He asked what I was looking for and we got straight to it. I completed my paperwork and I had to leave but he said I would hear back from him Monday. Just as he said he called me Monday morning and said he had some vehicles to show me and I can definitely leave with a car. My credit was not ...

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DealerRater Jun 11, 2019

very kind!! helped in any way they can to get me the car I came for. couldn’t of asked for better assistance through the process!!

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DealerRater Jun 3, 2019

believe this is my 6th car purchase from this dealership and consider each one professional and quality customer service. I’ve worked with Steve on 2 car purchases, and each time he ensured I was familiar with the car attributes. Larry will always be our financial professional when purchasing from this dealership. I feel comfortable he is looking out for my interests.

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DealerRater Jun 2, 2019

Nice easy going person. No strong arm sales tactics or harassing constant phone calls. Very knowledgeable and tries to help you get a vehicle that you need.

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DealerRater Jun 1, 2019

Steve is very professional, but in a laid-back manner that made it easy to ask questions and make sure you understood everything. He is also knowledgeable about the vehicles he is try to sell and could helped make choosing options easy. Ended up with a nice Subaru!

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DealerRater May 31, 2019

Everyone was helpful and honest. This was not your typically car sales experience. They went above and beyond to make everything work for me and my family.

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DealerRater May 26, 2019

Pleased with Manny our salesman. He helped explain the vehicle and the options.? He was patient and worked with us until we found what we liked.

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DealerRater May 22, 2019

When I went in to look at a used car I saw online, Steve was very helpful, informative, and professional. He was very straight-forward and gracious in addressing all my questions and concerns. I would definitely recommend working with Steve!

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DealerRater May 20, 2019

Best experience to date. This will be my 4th mazda and they keep getting better. Cant wait for the 5th. Emmanuel Beard was great. Thanks.

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DealerRater May 17, 2019

During the expirence at the dealership I was given all the cars prices in the range of $ i was looking for and matched me to the one I wanted. Very thorough very simple and very fun

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DealerRater May 13, 2019

my fiance and I just purchased a 2015 Subaru Impreza from #1 Cochran Monroeville. Richard Brozack helped us out, and he could not have been more pleasant ! He was personable, funny, and helpful. I would recommend if you are searching for a vehicle, go see Rich! He even followed up a week later to see how I am liking my new vehicle. Great Guy!

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DealerRater May 9, 2019

Our sales experience is as it has always been warm, friendly and professional. We have dealt with Steve Phillips in the past and would recommend him to anyone, family or friends. The experience that he creates is worry free and comfortable. We have dealt with Steve and Cochran several times in the past and have come away with a feeling of satisfaction.

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DealerRater May 3, 2019

Steve knows his business and listens to what you say. He really helped make the process better. Super guy and very pleasurable to work with

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DealerRater May 3, 2019

My wife and I drove over four hours to purchase a 2014 Fj. Easiest car transaction I've ever experienced due to Steve's preparation and truthfulness. After just 90 minutes Steve had us on our away back home! Thanks Again

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DealerRater May 3, 2019

The service I received at this dealership was tremendous. Manny and Kristen put their best feet forward to help me get reasonably financed with a vehicle I had my eye on!

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DealerRater May 3, 2019

Steve made buying a car (my first in almost ten years!) a piece of cake! I went in for a specific car I liked, and he not only found me one better, he gave me all the time I needed to think it through before buying. He walked me through the entire process, and made sure I was aware of every aspect of the car before I bought it. Highly recommend him! (Larry also made the financing part of the car buying experience a breeze!)

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DealerRater May 1, 2019

Steve made car leasing a great experience! He takes the time to explain every detail about the car. Answers questions and returns phone calls in a timely manner.

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DealerRater May 1, 2019

Very nice experience. He was very kind and made you feel like you weren’t buying a car. No pressure at all. Recommend highly I have never felt that comfortable about buying a car!

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DealerRater May 1, 2019

Went in to buy a 2015 wrx and was extremely hesitant at first and Steve made the whole process extremely easy to understand and took a lot of stress off buying a vehicle. He was very funny and nice to work with. Would recommend him to anyone who asks me about buying a car! Love my new purchase too!

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DealerRater Apr 30, 2019

Emmanuel was friendly and accommodative. He and the team made my buying process easy and worry-free. I would recommend the Mazda dealership to anyone.

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DealerRater Apr 28, 2019

Buying a car for my first time and they made it nothing but simple. The staff was all great and Emmanuel was well versed in the car he was selling! Would do all over again!

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DealerRater Apr 27, 2019

Our Terrain was promptly serviced and were very helful in trying to find ythe problem. Car was returned a week later with the same issue. So, for assurance,both brake pads were replaced without question. Thank you

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DealerRater Apr 24, 2019

Excellent experience. Went out of his way to resolve an issue discovered after the sale was complete. Got a priority appoint next day with Cochran Subaru service manager Cheyne Brooks. Issue resolved in a short time.

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DealerRater Apr 23, 2019

I purchased a 2015 Dodge Dart SXT on Friday, April 15\19. Richard Brozack was the sales person I dealt with, he was professional and answered any question I had.

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DealerRater Apr 20, 2019

My family was greeted immediately upon entering the door by Richard Brozack. Richard had an answer for all our questions and concerns with professionalism. He knew exactly what we were looking for and the location of my 2012 Chrysler Town and Country, which my family is in LOVE with. He was friendly from the door. Richard and the #1 Cochran team did everything in their power to expedite the process and get us own our way. Everyone was friendly and knowledgeable. We found a new dealership HOME at #1 Cochran, I am proud to say.

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DealerRater Apr 19, 2019

Ron has been consistently helpful and has always displayed an impressive knowledge regarding my 2015 Yukon. His estimates are pretty close to spot on. It’s always a comfort when I pull in and see him sitting there. I know my work will be done as fast as possible and done the right way.

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DealerRater Apr 18, 2019

I purchased a 2013 Subaru Legacy on Monday, April 15. Steve Phillips was the sales person I dealt with, he was professional and answered any question I had.

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DealerRater Apr 17, 2019

Steve was great, we had him running all over the place. The busy lot attendants even took a moment to help us out with questions.

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DealerRater Apr 16, 2019

Steve Phillips helped me think through what car made sense for me and why. It helped quite a bit as there are so many choices and arguments to pick one choice over another. By the end of the day I had a car that I felt confident in owning and still do several weeks later. His explanations checked out for me and made me feel that the choices I ended up making we’re done mindfully.

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DealerRater Apr 9, 2019

Emmanuel Beard was dedicated to the overall satisfaction of me as the customer. He provided friendly, caring, and family driven service in selecting the right vehicle for my family. Thank you! See you all in a few years! Tanitra & Family

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DealerRater Apr 8, 2019

This is my second time buying a car from this dealership and both times the service was amazing!! If you are looking for a friendly team visit!

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DealerRater Mar 30, 2019

The experience of buying a used GMC truck was nothing less than Great. My sales man was very helpful and the finance people made the price possible for me to buy. All great people. No pressure from anyone.

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DealerRater Mar 19, 2019

I gave the Rating , because my experience was smooth, Professional, and stress free. Steve Phillips was very informative and easy to work with excellent salesman. Warren Babish did an outstanding job securing my Financing, and did a great job explaining everything to me and my family. I would recommend your dealership to my friends and family.

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DealerRater Mar 16, 2019

Steve & the crew at #1 Cochran did a great job, very helpful, I'm very satisfied with my 2015 Tuscon. He took the time to answered all my questions and never pressured me along the way.

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DealerRater Mar 13, 2019

I and my husband were completely satisfied with the customer service of Emmanuel. We will tell everyone we know who needs a vehicle. He is the best.

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DealerRater Mar 11, 2019

Salesman Manny was excellent, on the ball, very personable, knew the vehicles and answered all questions. Larry was also great help finalizing papers and registration.

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DealerRater Mar 11, 2019

Really good experience! It was extremely busy, but everyone was very attentive. Emmanuel was AMAZING!! He took the time to answer all our questions and was very knowledgeable about the vehicle. He was also very professional and nice! Very easy to work with.

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DealerRater Mar 5, 2019

I recently bought my 1st car at #1 Cochran and I had a great experience. My sales man was Richard. Richard was very helpful and he wanted to make sure that I got the car I wanted. I just want to thank Richard and everyone else who help me get my 1st car. I also want to thank Jim Birdsong for keeping me up to date with the car. I saw the car on cars.com like I said before Jim kept me updated with the car and Richard made sure I left with my car!!!                       

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DealerRater Mar 4, 2019

Richard "Bro" was great. No pressure and listened. Was happy with the amount they gave me for my trade in too. The new vehicle is beautiful.

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DealerRater Mar 2, 2019

I'm so happy with my new car, and Steve helped a ton! Made the process super smooth and simple and it didn't take much time at all either. Not only that, but he was there to answer any questions I had even when I would call later on while waiting for my new car to come in!

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DealerRater Feb 27, 2019

Such a smooth no stress experience with Steve. I would definitely buy from him again! He's the salesman you should purchase your next car from.

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DealerRater Feb 20, 2019

Highly recommend contacting Steve Phillips if you are in the market for buying a car. I thoroughly enjoyed purchasing my 2015 Mustang convertible from Steve!

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DealerRater Feb 19, 2019

I am excited about my purchase. Being a mother of now two I was nervous of making a long lasting decision for I have had my little Kia for 10 years but Mr. Emanuel was very helpful with finding me the right purchase. Friendly, communicative and listened to what I wanted. I am pleased to say I am a new owner of a Nissan Rogue!!!!

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DealerRater Feb 16, 2019

We just bought an outback, our second Subaru, and dealt with Steve Phillips both times. He made us feel comfortable and made the car buying experience easy both times. Steve never pushes a sale or beats around the bush. Highly recommend buying a car from Steve!

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DealerRater Feb 15, 2019

Steve provided an exceptional buyer experience. He was thorough, efficient and courteous. His customer experience skills were great and we would consider another purchase with Steve.

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DealerRater Feb 9, 2019

If I had known that I could find the truck I needed and wanted was at Cochran, and had I realized that their sales people are honest, and helpful guys I would have saved a lot of time and money. Thanks for making it happen finally. Your customer for life. Den Barton

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DealerRater Feb 8, 2019

The entire organization was very professional and easy to deal with. The car was in great shape, and they were able to do the paperwork and get me on my way quickly.

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DealerRater Feb 4, 2019

I recently purchased a used car at #1 Cochran and had a great experience. My sales man, Richard, could not have been kinder and more helpful as well as the finance specialist, Warren. I do not have top credit scores however they made me feel comfortable and assured me they could get me in the best possible vehicle for me. Which they did!!! They found me the perfect car within my price range. I would recommend them to all.

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DealerRater Jan 30, 2019

Best experience yet buying a car! Steve was super nice and helpful throughout the process, attentive and patient with my decision. Car buying should always be this easy! Thanks to Steve and Larry (and Jim!)

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DealerRater Jan 27, 2019

We have purchased now our second used Subaru off of Jim Powers and Larry Dowd and would never buy another car anywhere else or from anyone else best experience ever know issues no haggling honest and the most informative and trustworthy persons I have ever met thanks to the both of them treat you like family.

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DealerRater Jan 26, 2019

If you’re searching for a new/used vehicle! I would highly consider #1 Cochran! The price was right, I was able to get the exact vehicle I personally wanted, HUGE thanks to my salesmen Emmanuel!!!! He was so honest, patient and dedicated. He truly was a blessing for the situation I was in! I would highly recommend him for your services if you’re looking to purchase at this particular dealership!

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DealerRater Jan 15, 2019

Emmanuel was extremely helpful and everyone at the dealership was very nice. They made the process simple and easy and I left with exactly what I wanted.

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DealerRater Jan 14, 2019

Steve was the sales rep that helped me when I purchased my 2016 Crosstrek. Steve is outstanding!! Very informative and very nice. Very easy to talk to about all the questions I had. I couldn't be happier with my car, with Cochran and with the sales service I received from Steve!

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DealerRater Jan 8, 2019

Such an easy & stress free experience which we really appreciate!! Thank you Steve, Jeff & Chris in finance. All are so knowledgeable & professional. I used to cringe when it was time to buy a new vehicle, not at #1 Cochran. Thank you for that & the new Outback, which is great, of course.

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DealerRater Jan 5, 2019

This is my third Subaru from Steve at #1 Cochran in Monroeville. Steve and the team are great to work with! They answered all of my questions and Steve made sure that I understood all of the features on the car before I left. Excellent experience! Dave in Finance is friendly, knowledgeable, helpful and great to work with too!I plan to return in the future.

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DealerRater Dec 30, 2018

Emmanuel was very knowledgeable he went right out and got me everything that I asked for and even better I got the car which was awesome wonderful experience I will send more people your way

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DealerRater Dec 11, 2018

Warren an Manny took great care of me. I would definitely recommend to others. We will be returning shortly to buy another car from them

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DealerRater Dec 11, 2018

My husbands car was getting old and run down. Richard from Cochran showed us a few cars and we fell in love with a 2012 Toyota Camry. He was very helpful, as this was our first car purchase. We went home with the car next day!

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DealerRater Dec 4, 2018

Michael Walker was very professional, knowledgeable, friendly, and extremely helpful to myself and to his team. I have NEVER had this great an experience at a Car Dealership. I left with a fabulous car at a great price. So happy! Thanks, again, to Michael, and his team of experts.

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DealerRater Dec 4, 2018

Steve, We would like to thank you and your colleague Mike for all of your help in the purchase of our new Subaru. Your high level of professionalism, expertise and knowledge of the Subaru product, as well as your helpful advice and assistance on our behalf, enabled us to have a most enjoyable and satisfying buying experience, particularly in obtaining for us a most favorable total package deal for our new car and trade. Please accept our heartfelt thanks and appreciation, as well as our highest recommendation, for a job well done. Sincerely, John B

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DealerRater Dec 2, 2018

Emmanuel is the man. he was super helpful and even helped entertain our toddler during the time the warren diligently worked on getting us into our van. the staff even stayed after close to help get us back on the road.

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DealerRater Dec 1, 2018

New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.

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DealerRater Dec 1, 2018

Great service very friendly very helpful and knowledgeable of the cars made me feel welcome and they work with me and my mom on our purchase

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DealerRater Nov 27, 2018

Steve Phillips is a great guy, super friendly and very knowledgeable! Steve made my car buying experience go extremely smooth. Larry Dowd in Finance was great also! Thank you so much everyone at #1 Cochran for making my car buying experience a good one!

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DealerRater Nov 27, 2018

Steve and his team did a great job to make the vehicle buying experience stress free. The pricing was very competitive. For a commercial buyer like myself everything was ready when I showed up at the dealership and we were in and out in a short amount of time.

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DealerRater Nov 21, 2018

Steve Phillips and Mike DeSilva were extremely courteous and well informed. My new car purchase was smoothly efficient with clear explanations given for new features in the 2019 Subaru Forester. This is my second purchase with Steve’s help and I am grateful for his service.

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Cars Apr 12, 2018

We wanted a fairly new car, a Cadillac, and had specific wants on our list. Our salesman, Jim Powers was wonderful. He and the staff couldn't have been more professional and accomodating. We left purchasing a car that I love. What a wonderful experience--no need for us to go elsewhere. We drove the car home!!!!


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